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CitiMortgage Insurance

CitiMortgage Insurance may refer to any of the three kinds of insurance policies that a borrower is required to have before a mortgage loan can be closed. These are as follows:
  • Title Insurance: It protects your legal claim to the title ownership of the property you are buying. It may incur a huge financial loss to the lender with the possibility of you losing your cherished possession in case of a title dispute. This policy acts as a shield and provides you and Citibank complete coverage in such situations.
  • Homeowners Insurance: It is a general policy to get coverage for your home and its contents in case of a calamity caused by fire, smoke or a natural disaster, such as rainstorm and flood. The minimum coverage should be the amount you would require to rebuild your home in case of a catastrophe.
  • Mortgage Insurance: Also known as Private Mortgage Insurance (PMI), it becomes a requirement when a borrower is unable to put down the minimum 20 percent at the time of closing. However, it is possible to get it waived once your equity reach 20 percent or your house increases in value.
The premiums for all applicable insurance policies are paid by the borrowers along with the monthly mortgage payment. To ensure timely payment, an escrow account is created where a minimum balance is maintained at all time to pay for insurance, taxes and other recurring costs.

CitiMortgage Insurance Department

For any matter pertaining to insurance claims and check endorsement you will need to contact the CitiMortgage Insurance Department, which is located in Springfield, Ohio and can be contacted via phone, fax or mail. Moreover, Citibank requires you to have the name and address of its servicing division on your home insurance policies as loss payee. This is done by adding a mortgagee clause in the documents, which has the sole purpose of protecting the financial interest of your lender in case your property gets damaged in the event of a fire, flood, earthquake or any other disaster. The following loss payee name and address should be mentioned under a mortgagee clause.

PO Box 81300
Atlanta, GA 30366
Phone: 800-283-7918 (servicing)
Phone: 800-667-8424 (new loans)

Citimortgage, Inc
PO Box 7706
Springfield, OH 45501

For assistance in making insurance claims you can reach the claims center via phone at 1-866-844-2198 or send a mail to the following address:

Insurance Claim Center
CitiMortgage, Inc.
PO Box 8855
Springfield, OH 45501

On the other hand, for issues concerning premium payment, amount of insurance coverage and the hazard insurance company, you should dial the phone number 1-800-442-8774 or write to the following address.

Insurance Center
CitiMortgage, Inc.
PO Box 7706
Springfield, OH 45501

For more on Citibank Mortgage Insurance, visit the official website of the bank.


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