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HSBC Mortgage Services

HSBC Mortgage Services, Inc caters to the servicing requirements of the customers who were financed by the two former institutions acquired by HSBC – Household Finance and Beneficial Financial. The division offers solutions to help customers make monthly payments easily and seek loan modification and other homeownership assistance programs when facing hardship.

The various payment options include EZ Pay Plus, and Pay online, by phone, and by mail. Apart from the loan modification programs, one can also contact this division of the bank for default servicing, loss mitigation, REO, short sale and foreclosures. The current President and CEO of HSBC Bank, NA is Irene Dorner.

HSBC Mortgage Services Locations

One of the members of the top financial services organization in the US, HSBC North America Holdings, Inc, the company has main corporate headquarters in Brandon FL. One can also find corporate offices of HSBC Mortgage Services in locations like Doraville GA, Elmhurst IL, Buffalo NY and Tampa FL.

For foreclosure, bankruptcy, collections and real estate taxes, one should send correspondence to its corporate office in Brandon FL. Here is the mailing address:

P.O. Box 9068
Brandon, FL 33509-9068

The addresses for other locations of HSBC Mortgage Services are as follows:

Homeowners' Insurance Address:
P.O. Box 11035
Orange, CA 92856-8135

Customer Care Address:
P.O. Box 3425
Buffalo, NY 14240-9733

Attention: CML FAP
2929 Walden Ave
Depew, NY 14043

HSBC Mortgage Services Phone Number

There are a number of departments functioning under HSBC Mortgage Services, Inc. Each of these departments has a separate phone number, which one can use to contact a relevant officer of the company.

Following is a list of various departments and their respective phone numbers, and also fax numbers:

Customer Care: (800) 333-7023
Real Estate Taxes: (866) 668-0221
Foreclosure: (800) 395-3489
Bankruptcy: (866) 824-0824
Collections: (800) 395-3489
Homeowner's Insurance: (866) 456-5010
Payoff Requests: (800) 333-7023
Loss Mitigation: (888) 648-3124

Real Estate Taxes Fax Number: (866) 779-9537
Homeowner's Insurance Fax Number: (714) 973-3302
Loss Mitigation Fax Number: (732) 352-7519

For more on HSBC and its many aspects, browse our website or visit its official website.


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